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July 8, 2015

Speak Your Truth Radio: A Heartfelt Thank You to JetBlue

To the AMAZING TEAM of JETBLUE flight 470:


My heart bursts with warmth and gratitude for Stephanie, Danielle and the pilots of Flight 470, FLL to BOS on July 02. I will forever remember the beautiful caring support they all offered to my dog — who I thought I was going to lose on my flight for July 4th holiday. Please take a few minutes and hear the amazing story of the efforts of the team on that unusual morning flight. Thank you to all of you. Your teamwork was beyond words and I cannot express my gratitude without tears of joy!! Thank you. You will forever be in my heart.


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  1. That is a great story and it is a fine example of going beyond just customer service, showing real humanity in a crisis. I hope you will find Jet Blue’s Facebook page and post essentially the text of your radio blog on their Facebook page because that is one of the best ways to let everyone know of the exemplary way that team leaped in and stepped up to help one of their passengers, one of their customers. You may also be able to submit that text through their corporate web site, but certainly a social media post will give it the visibility it deserves and acknowledge the flight crew.

    Comment by Norman — July 9, 2015 @ 10:23 am

  2. What an amazing story of compassion and teamwork. Thanks so much for sharing your story Kristen. I am so glad that my little buddy Hercules is ok!

    Comment by Deborah — July 10, 2015 @ 12:22 am

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